Shipping Policy

All On The Road Style pieces are thoughtfully designed and handcrafted in Bali, Indonesia. We strive to ensure your order arrives swiftly and securely.

Shipping Rates & Delivery Times

  • Express Shipping within Indonesia – FREE

  • Worldwide Express Shipping – Flat rate of $20 USD

  • Free Express Shipping on orders over $300 USD

  • Estimated delivery: 2 to 8 business days

Important Shipping Information

  • Orders are shipped via DHL Express and require a signature upon delivery. If no one is available, DHL will hold the parcel at a local facility for rescheduling.

  • Processing time: 24-48 hours, excluding weekends and public holidays in Bali.

  • Orders placed after Friday afternoon (Bali time) will be processed the following Monday.

  • Shipping is currently unavailable to Russia, Afghanistan, Iran, Pakistan, Iraq, Myanmar, Serbia, Syria, and North Korea due to postal restrictions.

  • Please ensure your shipping details are complete and accurate (including unit numbers if applicable). PO Box addresses are not accepted.

  • On The Road Style is not responsible for lost parcels, failed deliveries, or delays caused by incorrect addresses or customs processing.

International Taxes & Duties

  • Import duties and taxes may apply to international orders. These fees are not included in the product price or shipping cost.

  • Any import charges, customs duties, or clearance fees are the responsibility of the customer. We recommend checking with your local customs office for more details.

  • By law, we must declare the full value of shipments and include an invoice if requested by customs.

  • If a package is refused due to unpaid taxes or duties, shipping fees and taxes will not be refunded.

Order Delays

If your order is delayed, we will notify you as soon as possible with an updated estimated delivery date.

For EU and UK customers, this does not affect your statutory rights. More details are available in our Terms & Conditions.

Returns & Contact Information

For returns, please review our Return Policy: https://www.ontheroadstyle.com/refund-policy

For further assistance, contact us at:
Email: info@ontheroadstyle.com