Returns & Exchange Policy

At On The Road Style, we take great care in crafting each piece. If you need to return an item, please review our policy below.

Returns & Eligibility

• Return requests must be made within 14 days from the order date.

• Items must be unworn, in original condition, and in their original packaging.

• All tags, pouches, and boxes must be included with the return.

• Earrings are non-returnable due to hygiene reasons.

• Items purchased on sale or with a promotional discount are final sale and cannot be returned or exchanged.

• We do not offer refunds for change of mind, incorrect sizing, or accidental purchases.

How to Initiate a Return

1. Email us at info@ontheroadstyle with the subject: RETURN REQUEST.

2. Include your order number, reason for return, and photos if the item is faulty.

3. Once approved, we will provide return instructions. Items sent without prior authorization will not be processed.

4. Return shipping costs are the customer’s responsibility and are non-refundable.

5. We are not responsible for lost or delayed returns, so we recommend using a tracked shipping method.